Frequently asked questions
How did this vaginal moisturizer come to be?
This is a community-created product; it came to be because of
members like you speaking up and asking for a
Why do I need to moisturize my vulva and vagina?
The vulva and vagina are skin; skin that needs moisturizing--just like
your face, hands, elbows & feet. Moisturizing your vagina (i.e. restoring
the natural moisture in your vagina) is important for sitting
comfortably, moving comfortably, dancing, exercising and enjoying
comfortable sex. Also, a healthy vagina helps to prevent UTIs (urinary
tract infections), incontinence and organ prolapse.
What causes vaginal dryness?
Estrogen fluctuates in perimenopause and then declines significantly
post-menopause. Estrogen is our juicy hormone--it is responsible for
maintaining moisture in our eyes, mouth and joints, and our vagina. So
estrogen decline is a common cause of vaginal dryness/vaginal
There are other causes including: hyaluronic acid decline (hyaluronic
acid is produced naturally by our bodies but starts to decline in our 30s
and 40s and again more significantly post menopause), the birth
control pill is another major culprit, so is over-use of panty liners,
cancer treatments, post-partum, other health conditions and other
What can I do to PREVENT vaginal dryness?
Lots of sex and lots of orgasms helps to prevent vaginal dryness.
Regular pelvic floor exercise is essential too. Hormone therapy will help
prevent vaginal dryness. And moisturizing with hyaluronic acid is
another easy, viable way to prevent vaginal dryness.
What can I do to TREAT vaginal dryness?
You have lots of options. Localized estrogen therapy is effective.
Moisturizing with hyaluronic acid is proven to show results equally as
effective as localized estrogen therapy. See a pelvic floor
physiotherapist. If you still need support, there are effective at-home
red-light therapy options or laser therapy treatments by a physician.
Giving up and suffering in silence are NOT options.
What is hyaluronic acid?
Hyaluronic acid is a molecule produced naturally by our bodies. It
begins to decline in our 30s--about 10% per decade. And then goes for
a steep decline post-menopause. Hyaluronic acid has been included in
beauty products since 2008. In 2013, it was studied as an effective
protocol for the prevention and treatment of vaginal dryness.
What is in the Menopause Chicks Hyaluronic Acid Moisturizer?
Two ingredients: hyaluronic acid + a little vitamin E
Do I need a prescription?
How much do I use?
Although we recommend doses, you can't get it wrong. We have
members who use 2 g per day to start, knowing they can taper back to
1 g as dryness improves. Some women begin daily and then switch to
every other day after dryness improves.
When do I use it?
Daily to start. Potential to move to every other day. (Very individual as
we are all at a different age and stag.) Use it away from sex (it is a
moisturizer, not a lubricant!) You can apply and get dressed. There is
no need to lay down or wait after application.
Can I use it right before sex?
You can but I don't recommend it. If you do, re-apply away from sex to
give the hyaluronic acid moisturizer the opportunity to work (restore
natural moisturize into the cells of vulva and vaginal wall.)
Who is it for?
This compounded hyaluronic acid moisturizer has been formulated
especially for anyone with a vulva/vagina. It can be used by your
daughter (especially if she is on the pill or post-partum), your friend if
she is going through cancer treatments, your mom (please tell your
mom! It keeps me awake at night thinking about how many mothers
and grandmothers are uncomfortable when they sit or move...or who
are NOT moving because of vaginal dryness/vaginal atrophy!) And, it's
for you if you are interested in preventing or treating vaginal dryness!
Is it for the vulva as well as the vagina?
YES! (“Vaginal” moisturizer is a poor name. Please use it inside and
How does it help with UTIs and incontinence?
It helps indirectly. Having a healthy vagina helps prevent UTIs and
Do I still use a lubricant?
Yes, use a lubricant for pleasure & fun. Moisturize as an investment in
your current and long-term vaginal health. Lubricants are for
temporary use: to provide a barrier to friction. Choose a lubricant that
won't alter the pH balance of your vagina. I use Almost Naked by Good
How does this differ from coconut oil or something available over-the-counter?
Coconut oil or other food oils have never been studied. I am not aware
of any harm that is caused by food oils--but know that they provide a
barrier (as they do in cooking) so a lubricant (not a moisturizer.)
Regarding over-the-counter products: turn the package around and
READ the INGREDIENTS. If the first ingredient is water or purified
water, then that is expensive water. Water is also drying. If glycerin or
glucose is listed, that is a derivative of sugar and sugar can lead to
yeast infections. If you see a long list of other words that are hard to
pronounce, those are mostly preservatives and additives included to
extend the shelf life of the product.
How do I use the applicator?
Note: I prefer to use my finger, but the choice is yours! Here is a
Do I have to lay down after applying?
Not unless you want to.
Why hasn't my doctor mentioned this to me?
Great question! We are working on it. Given that less than 4% of
women experiencing vaginal dryness are currently receiving
treatment, it tells me that women are not mentioning vaginal dryness
to their doctor. And doctors are not mentioning vaginal dryness to their
patients. The other answer is that many doctors will be aware of the
benefits of localized estrogen therapy--but will only be able to
prescribe if dryness/atrophy is already present; they will not prescribe
preventatively. Hyaluronic acid moisturizer is an effective option for
both prevention and treatment.
Will I have to use this forever?
You will need to take care of your vagina for as long as you have one.
Same goes for your heart, brain, bones and other essential body parts.
Can I use the hyaluronic acid moisturizer with localized estrogen therapy?
Yes! And many of our members do. Localized estrogen therapy is
effective but it can take 3-4 months to show positive results. Adding
the moisturizer (apply separately--for example, one in the morning and
one at night or every other day) will speed up results.
Can I use this on my face too?
You can. It won't hurt. However, this particular compounded product
has been formulated as a gel so it stays where it is put. I find it is a bit
sticky for your hands or face.
How much is it and how long does each one last?
30 g is $52, 60 g is $85 and 90 g is $115
While everyone is at a different age and stage, the 30 g will last you
30-60 days, the 60 g will last 60-120 days and the 90 g will last 90-180
What does "best used by" date mean?
This is not an expiry date. The product does not expire. Because it is
not a mass-manufactured product; it is actually compounded (made-to-
order for you), pharmacy regulations require that a "best used by" date
be added to the label. We are constantly doing stability testing to
extend this date. As long as the product has not changed colour or
odor, it is safe to use.
What is behind the story of how this product was created?
I love this question too! Read all about this community-created solution
on page 36:
What about shipping?
Shipping rates are set by Shopify...however:
Shipping is FREE in Canada when you spend $65 Canadian dollars.
That means free when you order either the 60 g or 90 g sizes. Or you
can add other quality products
Shipping is FREE to the USA when you spend $150 Canadian dollars
(approx. $119 US dollars) at
Shipping is FREE internationally when you spend $300 Canadian dollars
so a great opportunity to
stock up on quality supplements or group your order with a friend!